Support Policy

Thank you for shopping at Fnac!

If for any reason you are not completely satisfied with your purchase, we invite you to review our refund and returns policy. This return and refund policy is provided by Fnac Return and Refund Policy Generator Generate.

The following terms apply to any products you purchase through us.

Explanation and definition

explain

Words with the first letter capitalized have meanings defined by the following conditions. The following definitions shall have the same meaning whether appearing in the singular or the plural.

definition

For the purposes of this Return and Refund Policy.

"Company" (referred to in this Agreement as "Company", "we", "us" or "our") means Shop

"Goods" means the goods sold on the Service.

"Order" means your request to purchase Goods from us.

"Service" means the Website.

"Website" meansShop, available at shop.com access

"You" means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your order canceled

You have the right to 14 Cancel your order within days without providing any reason.

The deadline for order cancellation is from the date you receive the goods or the date your nominated third party (not the carrier) takes possession of the delivered products14 sky.

In order to exercise your right to cancel, you must inform us of your decision in a clear statement. You can notify us of your decision by:

By sending us an email: fnac0e06@gmail.com the date we receive the returned goods 14 A refund will be issued to you within days. We will use the same payment method you used for your order, and you will not pay any fees for such reimbursement.

Return conditions

In order for an item to be eligible for return, please make sure:

Goods are in the past 14 Buy within days.

The item comes in its original packaging.

The following items cannot be returned:

Goods supplied to your specifications or significantly personalized.

The supply of goods which by their nature are not suitable for return, deteriorate rapidly or have expired.

The supply of goods which are not suitable for return due to health protection or hygiene reasons and which are delivered unsealed.

The supply of goods which by their nature are inseparably mixed with other items after delivery.

We reserve the right, at our sole discretion, to refuse the return of any merchandise that does not meet the return conditions above.